Virtual Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A customer-focused Call Center Professional with 4+ years of experience in high-volume inbound and outbound call centers. A proven track record of in

Skills & Experience

Experience highlights

Customer Service Associate

Amazon · June/2023 – Present

listen to customer concerns, answer customer questions and provide information about the company's products and services. In some cases, customer service representatives may also take orders and set up new customer accounts.

Virtual Administrative Medical Assistant

Medspecialized · February/2022 – Present

manage medical records, schedule appointments, handle billing and insurance claims, and facilitate communication between patients and healthcare providers.

Technical Support Representative, Retention Agent, Outbound Sales

Results-Cx · June/2019 – Present

Identifies, Investigates, and resolve user's problems with internet, phone and cable through live calls.
Answering phone calls and provide the best possible solutions. promotions or offers available in the system to prevent the customer's from cancelling their service.
Calling potential customer's to inform them about the promotions that we offer and make sure to get a sale and hit the daily target.

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