Encoder or Sales

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

I am a dedicated, hardworking, and adaptable professional with experience in customer service and outbound lead generation. My strengths include effective communication, active listening, problem-solving, and handling customer concerns professionally.

I can adapt to different situations, work independently, and remain patient when dealing with challenging tasks or customers. I am also detail-oriented, organized, and willing to learn new tools and technologies to improve my skills.

What sets me apart is my commitment to delivering quality work, my positive attitude toward challenges, and my willingness to continuously grow. I value professionalism, honesty, and teamwork, and I always strive to give my best in every responsibility entrusted to me.

Skills & Experience

Skills

Communication Skills 1-2 Years

Active Listening 1-2 Years

Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant > b2B > b2C . Cold calling > Prospecting 1-2 Years

Customer Relationship Management 1-2 Years

~Data Entry 1-2 Years

- Customer Service 1-2 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 1-2 Years

Account Management; Customer Support > Sales Support > Lead Generation 1-2 Years

Outbound Calling 1-2 Years

Cold Calling 1-2 Years

Internet Research 1-2 Years

• Time Management 1-2 Years

Google Workspace 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

✔️Marketing > Appointment Setting 1-2 Years

Experience highlights

Customer Service Representative

VXI · April/2024 – Present

Handled inbound and outbound customer communications professionally. Resolved customer concerns using active listening and problem-solving skills. Maintained accurate customer records and met performance standards in fast-paced call center environment.

Lead Generation

VXI · January/2021 – Present

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