Skills
Executive / Admin Assistant
1-2 Years
Human Resource Assistant
1-2 Years
Virtual Assistant (VA)
5-10 Years
Customer Service - Tier 2
5-10 Years
Lead Generation Specialist
2-5 Years
Experience highlights
Team Leader
Ocai Tech Solution
·
November/2024
–
Present
Led and coached an outbound sales team to achieve performance targets.
Monitored KPIs and improved team productivity.
Supported agents with call strategies and quality service.
Client Service Manager | Data Research
Best Practice | Remote
·
May/2023
–
Present
Managed client relationships and resolved customer enquiries.
Maintained accurate records and conducted data research.
Supported email marketing and generated qualified leads.
HR Assistant – Timekeeping & Benefits
Peak Support
·
February/2022
–
Present
Managed employee records, benefits, and attendance.
Processed leave requests and document verification.
Coordinated HR records and meeting schedules.
Executive Assistant
Dynamic Coaching | Remote
·
December/2021
–
Present
Managed calendars, emails, and appointments.
Maintained CRM records and accurate data entry.
Provided administrative support.
Lead Generation Specialist
Gymunlimitednow |Remote
·
December/2021
–
Present
Conducted research and lead generation.
Identified qualified prospects and market trends.
Managed CRM records and lead tracking.