Skills
- Customer Service
5-10 Years
CRM Systems
5-10 Years
Microsoft Excel and Google Sheet
5-10 Years
Shipment Tracking & Coordination
2-5 Years
Dispatching
2-5 Years
Google Workspace
2-5 Years
Team Supervision
5-10 Years
Billing & Collections Management
5-10 Years
Human Resources > HR Management > Administrative Works > Operations Management
5-10 Years
Report writing
5-10 Years
Experience highlights
Virtual Heavy Haul Logistics Assistant-Load Dispatcher
CreaThink Solutions / Artisan Logistics LLC
·
February/2022
–
/
Post loads on TMS load boards, negotiate rates with carriers, dispatch assignments, track shipments, coordinate with shippers/receivers to ensure smooth pickup to delivery operations.
Virtual Logistics Assistant
MyFreightStaff / Synchrogistics, LLC
·
January/2021
–
Present
Dispatched LTL/TL shipments via TMS, provided quotes, booked shipments with customers and carriers, tracked shipments via carrier websites and driver calls, updated customers on status.
Virtual Logistics Assistant
MyFreightStaff / Synchrogistics, LLC
·
April/2018
–
Present
Dispatched pending LTL/TL shipments based on load status, provided quotes, booked shipments, tracked via carrier websites and driver calls, sent email updates to customers.
Inside Sales Agent Assistant
Sotheby's International Realty / Cazares & Baltar Real Estate Group
·
November/2014
–
Present
Called leads in targeted areas to schedule seller/buyer appointments, prepared CMA reports, updated lead information in CRM system.
AVP – Operations Manager
iQor Philippines, Inc
·
February/2011
–
Present
Supervised 95-FTE outsourced collections team, managed monthly collection reports to meet targets, oversaw collection strategies, coordinated weekly reports to client.