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Shierlene A.

Freight and Logistics Specialist

Verified
$10/hr

Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I bring 10 years (and counting) of remote work experience, reliability, and a strong willingness to learn.

I have a professional background in collections, customer service, real estate, and freight & logistics. Throughout my experience, I’ve handled customer communication, inquiries, follow-ups, coordination, documentation, and resolving day-to-day concerns.

I’m comfortable communicating with customers professionally, working independently, staying organized, and handling multiple tasks in a remote environment.

I'm ready to bring all these experiences and skills to a company who is actively trying to scale.

Skills & Experience

Skills

- Customer Service 5-10 Years
CRM Systems 5-10 Years
Microsoft Excel and Google Sheet 5-10 Years
Shipment Tracking & Coordination 2-5 Years
Dispatching 2-5 Years
Google Workspace 2-5 Years
Team Supervision 5-10 Years
Billing & Collections Management 5-10 Years
Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years
Report writing 5-10 Years

Experience highlights

Virtual Heavy Haul Logistics Assistant-Load Dispatcher
CreaThink Solutions / Artisan Logistics LLC · February/2022 – /
Post loads on TMS load boards, negotiate rates with carriers, dispatch assignments, track shipments, coordinate with shippers/receivers to ensure smooth pickup to delivery operations.
Virtual Logistics Assistant
MyFreightStaff / Synchrogistics, LLC · January/2021 – Present
Dispatched LTL/TL shipments via TMS, provided quotes, booked shipments with customers and carriers, tracked shipments via carrier websites and driver calls, updated customers on status.
Virtual Logistics Assistant
MyFreightStaff / Synchrogistics, LLC · April/2018 – Present
Dispatched pending LTL/TL shipments based on load status, provided quotes, booked shipments, tracked via carrier websites and driver calls, sent email updates to customers.
Inside Sales Agent Assistant
Sotheby's International Realty / Cazares & Baltar Real Estate Group · November/2014 – Present
Called leads in targeted areas to schedule seller/buyer appointments, prepared CMA reports, updated lead information in CRM system.
AVP – Operations Manager
iQor Philippines, Inc · February/2011 – Present
Supervised 95-FTE outsourced collections team, managed monthly collection reports to meet targets, oversaw collection strategies, coordinated weekly reports to client.
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