Skills
Customer Services Support & Communication, Data Entry & Reporting.
2-5 Years
Experience highlights
Customer Service Representative
Teleperformance Philippines
·
November/2021
–
/
With over 4 years of experience in the Customer Service specifically handling international healthcare accounts. My role is to take inbound/outbound calls to verify sensitive information, resolving problem, and verification of benefits. It also includes verifying medical claims and prior authorization. I also follow strict company compliance standard. I approach every interaction with empathy, and patient. I am skilled in handling CRM tools like Omnie, Salesforce, AWS, AVAYA.
