Travel Operations Support | Travel Management

Verified

$10/hr

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Outline

Looking for Full-Time work (10 hours/day) at $10/hour

High School Diploma

English proficiency Native

Professional Summary

Experienced Travel Consultant with 3 years in corporate office roles and 1 year working remotely for a UK-based travel agency. Skilled in hotel and flight bookings, concierge-style travel arrangements, and client issue resolution. Proficient in Sabre Red 360 GDS for ticketing, exchanges, and voids. Recognized for delivering empathetic, prompt support and maintaining high performance in fast-paced, client-focused environments. Flexible with rotating schedules, including weekends and holidays, and committed to ensuring seamless travel experiences for every client.

Skills & Experience

Skills

Customer service 2-5 Years

Operations Support 2-5 Years

Reservations & Travel Management 2-5 Years

Mentoring 1-2 Years

Microsoft Office Suite 5-10 Years

Process Optimization 2-5 Years

Email Communication 5-10 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Basic Graphic Design>Canva Less than 6 Months

Experience highlights

Operations Executive

Bookahoteldeal · July/2025 – Present

Managed daily corporate client communication via email. Coordinated leads, deals, and transactions across hotel accommodations, flights, transfers, rail bookings, and car rental services.

Lead Travel Specialist

Sutherland Global · April/2022 – Present

Delivered customer support via voice, chat, and email for travel bookings and inquiries. Provided SME floor support for 6 months mentoring new agents on policy adherence.

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