Skills
Custer Service Associate, assistant
2-5 Years
Admin & Data Support, Email & Task Management, Bookkeeping Assistance, Canva & Social Media Assistance
1-2 Years
Real Estate > Analysis
Less than 6 Months
Less than 6 Months
Customer service > Sales Representative > Customer Support
5-10 Years
issue resolution
2-5 Years
Documentation & Record Keeping
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
• Live Chat Support
2-5 Years
Experience highlights
Customer Care Specialist I
TDCX
·
January/2026
–
/
Provide customer support through multiple channels with timely resolution. Maintain professionalism, collaborate with teams, document feedback, and uphold quality standards.
Immigration Officer
AV Immigration
·
May/2025
–
/
Assist clients with Canadian permanent residency applications. Manage Express Entry, Work Permits, visas. Verify documents, guide language assessments, provide NOC advice.
Customer Support Specialist
Majorel / Teleperformance
·
September/2023
–
Present
Digital Advertising & Business Listings Support for Microsoft. Account setup, conversion optimization, Bing Places support via live chat and email.
Office Staff
Hino Abad Santos
·
March/2023
–
Present
Billing and Telemarketing office support internship.
Customer Support Specialist
WNS Global
·
January/2022
–
Present
Travel & Hospitality Support on Expedia. Managed hotel, flight, car, activity reservations via live chat. Coordinated with airlines and hotels for issue resolution.
