Skills
Marketing > CRM > Zoho CRM
5-10 Years
Office and Administration > Travel Planning
10+ Years
1-2 Years
Process improvement
5-10 Years
Asana
2-5 Years
Calendar & Schedule Management
10+ Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
HIPAA Compliance
5-10 Years
CRM > Salesforce
5-10 Years
Hubspot
5-10 Years
Administrative Operations
10+ Years
Healthcare Administration
5-10 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant
10+ Years
Team Supervision
5-10 Years
AppFolio
2-5 Years
Experience highlights
Executive Administrative & Client Support Specialist
Seven Starling / Care Support & Corporate Driver Training
·
January/2024
–
Present
Provided high-level administrative support for international executive operations, managed calendar schedules and complex meeting logistics. Executed patient chart reviews in Healthie and conducted proactive client outreach via SMS and Aircall.
Brand Lead & Property Manager
Outsource USA
·
January/2020
–
Present
Directed end-to-end property administration for international real estate accounts. Managed lease creation, applicant screening, tenant onboarding, and property marketing campaigns.
Senior Case Manager (Team Lead)
Outsource USA
·
January/2020
–
Present
Managed end-to-end case lifecycles for diverse accounts. Streamlined communication channels and resolved administrative bottlenecks to prevent SLA breaches.
Healthcare Executive
Focusinc Group Corp
·
May/2019
–
Present
Delivered executive support for international healthcare accounts, managing documentation and patient records. Facilitated dispute resolution and enforced healthcare administration protocols.
Healthcare Executive & Team Supervisor
Nexus Healthcare
·
January/2015
–
Present
Supervised healthcare administrative staff, managed patient scheduling and claims processing. Audited processes to identify bottlenecks and increased operational throughput.
