Head of Projects

Verified

$10/hr

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Outline

Looking for Full-Time work (14 hours/day) at $10/hour

Associate Degree

English proficiency Fluent

Professional Summary

Has 8+ years of experience leading project operations and delivery teams, with a track record of turning complex, multi-stakeholder environments into structured, scalable systems. Known for bridging the gap between technical execution and business goals, and for building processes that teams actually follow.

Project Management
- End-to-end project lifecycle management (Agile and Waterfall methodologies)
- Risk and issue identification, escalation, and resolution
- Timeline and milestone management
- Resource alignment and capacity planning across internal and external projects
- PMO governance: turning successful outcomes into repeatable, documented processes

Leadership and Stakeholder Management
- PMO team performance accountability
- Client escalation handling and trust restoration
- Cross-functional alignment between technical teams and business leadership
- Commercial oversight: resource allocation and portfolio financial health

Skills & Experience

Skills

Project Management 5-10 Years

Administration & Documentation 5-10 Years

Leadership & Management Skills 5-10 Years

Go High Level 2-5 Years

Senior Management 5-10 Years

Training & Coaching 2-5 Years

GHL & Keap Automation 2-5 Years

Google Workspace 5-10 Years

Asana / Trello / Clickup 5-10 Years

Executive & Administrative Assistance 5-10 Years

CRM / Ticketing Systems 5-10 Years

AI & AUTOMATION 2-5 Years

Experience highlights

Head of Projects

itGenius · February/2024 – Present

Team Leadership: Accountable for the performance and engagement of the entire PMO team.
Operational Architect: Continuously refine project systems and documentation to ensure scalability, turning successful outcomes into repeatable processes
Stakeholder Alignment: Act as the primary link between the service delivery team and internal leadership, managing high-level client relations and restoring trust through professional escalation resolution.
Commercial Stewardship: Drive the financial health

Engineers Pod Leader

itGenius · November/2021 – Present

Team Management: Led a specialized pod of Developers, overseeing the delivery of internal software improvements and system builds.
Resource Alignment: Balanced developer capacity across various internal and external projects, ensuring a steady "flow" of work without bottlenecks.
Workflow Coordination: Acted as the bridge between business needs and technical execution, ensuring the development team had a frictionless environment to build and deploy solutions.

Project Manager

itGenius · November/2019 – Present

Executed end-to-end project plans, managing timelines (TAT) and milestones for small business IT transformations.

Virtual Assistant / Project Manager

itGenius · March/2017 – Present

Project Oversight: Coordinated internal resources and third-party vendors for the flawless execution of projects on time and within budget.
Documentation: Developed comprehensive project plans, spreadsheets, and process maps to monitor and track progress.
Tech Stack: Managed systems using Active Campaign, Asana, Xero, and Salesflare.

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