IT associate

Verified

$10/hr

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Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Aside from being an IT associate for over a year, I was a customer/technical support from various BPO companies assisting US/Aus clients.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) 1-2 Years

Technical & Customer Support 1-2 Years

Microsoft - Excel, Word, Power Point 2-5 Years

Computer , network, printer, cctv troubleshooting 6 Months to 1 Year

Experience highlights

IT associate

JAS manpower · May/2025 – Present

-Provided IT support including basic PC and printer
troubleshooting, hardware maintenance, and setup of
devices.
-Assisted with basic network configuration, user account
setup, and ensured smooth day-to-day technical
operations

CSR III

TTEC - Bacolod · September/2024 – Present

Handled ticketing support for a healthcare account by
responding to inquiries, creating tickets for dispatch to
field technicians, and routing complex cases, all while
maintaining accurate records and ensuring timely
resolution.

Advisor I, Technical Support

Concentrix – Bacolod · November/2023 – Present

Assisted users of an online editing app(CANVA) via email ticketing
software, troubleshooting issues and providing guidance
while ensuring timely resolution and clear documentation.

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