Paralegal, Legal Assistant, Case Manager

Verified

$15/hr

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Outline

Looking for Full-Time work (40 hours/day) at $15/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and highly skilled Case Manager and Paralegal Coordinator with extensive experience in legal support, fraud analysis, and customer service.

Skills & Experience

Skills

Professional Services > Legal Services > Case Management 2-5 Years

Experience highlights

Hearing Paralegal Case Manager

Tabak Law LLC, iFive Global LLC · April/2023 – /

Provide administrative legal support for disability claims,
managing cases until they are transferred to attorneys
• Collaborate with clients, attorneys, and external parties to
ensure timely case progress and compliance with procedural
requirements
• Track and monitor claims to ensure adherence to legal
procedures, facilitating positive case outcomes
• Maintain clear documentation of case details and communicate
effectively with all parties involved
Procedures

Spanish Bilingual Fraud Analyst

FIS Global · April/2022 – Present

• Investigated fraudulent activities and potential theft within
customer accounts for financial institutions
• Analyzed suspicious transactions, identifying risks and providing
timely solutions for clients and the organization
• Assisted customers with payment options, negotiated payment
plans, and processed refunds, chargebacks, and card block
requests
• Managed complex Tier 2 cases and provided supervisor-level support for escalated customer issues

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