Skills
Customer service
10+ Years
Social Media management
Less than 6 Months
Virtual Assistance
10+ Years
Data Entry & Management
10+ Years
Order Processing & Logistics
Less than 6 Months
Experience highlights
Medical Recruiter
PR
·
September/2022
–
/
*Outbound/Inbound calls pre-screening possible participants for clinical trial studies
*Input patient information including demographics, medications, medical history, etc
*Provide information to callers
*Sending emails, texts, and follow-ups,
*Data entry and working on multiple spreadsheets of leads
*Setting appointment and scheduling leads
Customer Support/ Virtual Assistant
CPAP Solutions
·
March/2015
–
Present
*Answering inquiries via emails
*Attending to client’s concerns and problems
*Dealing with suppliers
*Prepare purchase orders & Creating Customer Invoices
*Booking/ Dispatch Customer orders
*Data Entry (Manage a contact list, prepare customer spreadsheets, and keep
online records)
*Social Media Admin (Create content to post on the company’s social media
channels, edit or make short videos/photos or banners for marketing)
& Other daily administrative tasks
Cargo Customer Service Agent
CEBU PACIFIC AIR
·
June/2014
–
Present
*Answering emails and phone calls Attend
to client’s concerns and problems
*Booking schedules of shipments overseas
*Filing claims
*Data Entry & other administrative tasks