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Hannah B.

Administrative Assistant

Verified
$5/hr

Outline

Looking for Freelance work (7 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi, I’m Hannah. I have over three years of experience in customer service, sales, and administrative support. I’ve worked with tools like HubSpot CRM and Google Sheets to manage customer accounts, track data, and support daily operations. I’m detail-oriented, organized, and comfortable working remotely. I always aim to provide excellent service while staying efficient and reliable.

Skills & Experience

Skills

Administrative assistant 6 Months to 1 Year
Customer Support > Active Listening problem solving, 6 Months to 1 Year
Sales Support Less than 6 Months

Experience highlights

Administrative Assistant
Spring Financial · October/2024 – Present
An Administrative Assistant at Spring Financial helps with daily admin
tasks to keep everything organized. The role includes supporting
managers and the sales team, updating customer accounts, tracking
sales data, and preparing reports using Excel or Google Sheets. It also
involves making sure records are accurate using SalesForce CRM and
helping with simple customer inquiries when needed so operations
run smoothly
Customer service
Teleperformance · July/2022 – Present
helps customers with their concerns. Answer calls, chats, or emails
using Hubspot CRM, help fix problems, explain services or bills, and
make sure customers get the help they need. The main job is to assist
customers, stay patient, and solve issues while giving a good
customer experience
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