customer service

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi! I'm Dominico, a hardworking and reliable professional from the Philippines. I am interested in Customer Service, Virtual Assistance, Chat Support, Email Support, and Data Entry.

I can assist with customer inquiries, respond to messages and emails, organize information, perform data entry, and complete administrative tasks accurately and on time.

I am a fast learner, responsible, detail-oriented, and willing to learn new tools and processes. I always aim to provide friendly and professional service while completing tasks efficiently.

My services include:

Customer Service & Support
Chat & Email Support
Virtual Assistance
Data Entry
Internet Research
Administrative Support
Microsoft Office & Google Workspace

I'm available for remote work and I'm looking forward to working with clients who need reliable and professional support.

Skills & Experience

Skills

Cusstomer service representative 2-5 Years

Office and Administration > Quality Assurance 2-5 Years

Attention to detail 2-5 Years

Communication Skills 2-5 Years

Conflict Resolution 2-5 Years

Active Listening 2-5 Years

- Customer Service 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

Coaching & Mentoring Less than 6 Months

• Time Management 2-5 Years

Customer Support > Email Support > Back Office > Subject Matter Expert (SME) Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Customer Service Representative

FOUNDEVER · October/2025 – /

Assist members/patients with insurance inquiries, benefits explanation, and claims support. Served as SME for 2 months providing coaching and complex issue resolution to agents.

Customer Service Representative

TECH MAHINDRA · January/2025 – Present

Assisted customers via phone, email, and chat. Maintained quality service and high customer satisfaction metrics while following company policies.

Customer Service Representative

WIPRO · March/2024 – Present

Handled customer concerns and provided effective solutions. Documented interactions accurately and collaborated with teams to resolve issues.

Customer Service Representative

TELEPERFORMANCE · August/2023 – Present

Managed inbound customer calls and addressed inquiries. Ensured compliance with policies and quality standards while achieving individual and team goals.

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