Content Mederator

Verified

$25/hr

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Outline

Looking for Full-Time work (8 hours/day) at $25/hour

High School Diploma

English proficiency Fluent

Professional Summary

Fast learner, Process Driven and Keen to details

Skills & Experience

Skills

Customer Support > Active Listening 1-2 Years

Customer Support > Chat Support 1-2 Years

Customer Support > Customer Service > Payment Processing 1-2 Years

Customer Support > Content Moderation/Management 1-2 Years

MS Excel, MS Word 1-2 Years

Experience highlights

Customer Service Representative

TTEC · May/2024 – /

As a Customer Service Representative my main role is to answer phone
calls, emails, or live chat messages to address customer questions or
concerns. We made sure that we are handling customer complaints/
issues and resolving them efficiently. We always find solutions to
problems, whether they are product-related or service-related. We are
also keeping detailed records of customer interactions and actions taken
using our tools to make sure that all interaction are documented. We are
doing the ext

Process associate

Genpact · April/2023 – Present

Work here as a Process associate mainly assisting customer thru chat and email and provide customer service satisfaction by answering all customer concern

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