Skills
Medical Records Management
2-5 Years
Insurance Verification (Benefits and Eligibility)
2-5 Years
Healthcare Administration
2-5 Years
Patient Care Coordination
2-5 Years
Virtual Assistance / Admin Support
2-5 Years
Data Entry
2-5 Years
Microsoft Office
2-5 Years
Customer Service Representative
5-10 Years
Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar )
2-5 Years
Email Management Calendar Management Appointment Scheduling File Organization & Documentation
2-5 Years
Experience highlights
Patient Care Coordinator (Remote)
I Care Hospice Inc
·
March/2024
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/
I manage administrative operations for the Assisted Living Waiver (ALW) Program while supporting Home Health and Hospice intake. My responsibilities include processing referrals, verifying insurance, maintaining patient records and trackers, preparing applications and reports, coordinating with providers and facilities, and ensuring timely documentation using EMR systems and referral platforms
Patient Care Coordinator (Remote) (Contract)
Star Nursing Inc
·
November/2021
–
Present
I coordinated patient referrals, verified eligibility, maintained accurate case documentation, and served as the primary point of contact between patients, families, healthcare providers, and internal teams. I also assisted patients in accessing healthcare services while ensuring efficient communication and care coordination.
Customer Care Specialist (Healthcare Insurance Account)
Concentrix Daksh Services Philippines Corporation
·
November/2018
–
Present
I assisted healthcare providers with insurance-related inquiries, including benefits, claims, authorizations, and eligibility verification. I navigated multiple systems to provide accurate information, documented interactions, and delivered excellent customer service in a fast-paced environment.
HR Assistant Recruitment - Internship
Audio Video Solutions Corporation
·
November/2017
–
Present
I supported the recruitment team by screening applicants, scheduling interviews, conducting background checks, preparing employee files, and assisting with HR documentation and recruitment-related administrative tasks.
