Skills
Sales
5-10 Years
Technical support
5-10 Years
Appointment scheduler
2-5 Years
Team Lead
5-10 Years
Customer Serve & Client Support
5-10 Years
Experience highlights
Team Leader
TaskUs Outsourcing Philippines
·
November/2021
–
/
Team Leader that handles 12-25 agents.
Coaching and development, assist and present a weekly business review to clients
Agent
Sitel Baguio 4
·
July/2014
–
Present
Started as an Agent 2014-2018 and promoted as SME/escalation agent 2018-2019 and promoted again as a team leader from 2019 to 2021