Skills
Excellent communication
5-10 Years
Adaptability
5-10 Years
Problem solving
5-10 Years
Microsoft Office
5-10 Years
Conflict Resolution
5-10 Years
Empathy and Patience
5-10 Years
CRM Software Proficiency
5-10 Years
Time Management and Prioritization, Organization, and Adaptability
5-10 Years
Real-Time Performance Monitoring
5-10 Years
Leadeship, Management and Planning
5-10 Years
customer-centric mindset
5-10 Years
Experience highlights
Team Lead
Sitel
·
March/2021
–
Present
Customer Service Representative
Sitel
·
August/2016
–
Present