Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I help businesses improve efficiency and achieve their goals.

Skills & Experience

Skills

Cold-calling > Appointment Setting 1-2 Years

Customer Support > Technical Support, Data Entry 1-2 Years

Real State Virtual Assistant 6 Months to 1 Year

Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointmnet Setting. Sales and Marketing, Virtual Assistance, Customer Service 1-2 Years

Experience highlights

Research Analyst

Alias Intelligence | FGC plus · August/2023 – Present

Offers due diligence and global background investigations. Focus on providing deep, accurate and timely searches and reporting in real time. Prepared detailed research reports with accuracyand clarity. Identified potential red flags or compliance risks for clients. Coordinated with cross-functional teams to verify information.

Cold Caller and Appointment Setter

Flatworld Solutions · April/2022 – Present

Engaged prospects through cold calling to generate leads and appointments. Utilized CRM tools to track and manage leads
efficiently. Managed CRM tools like PropertyMatch. Handled client objections and built rapport for future opportunities.
Worked with agents to update listings and track lead status.

Technical Support Representative

AT&T DirecTV | VXI Global · October/2021 – Present

Resolved customer concerns regarding equipment setup,
signal loss, and connectivity problems. Troubleshot and resolved satellite and equipment issues remotely. Guided customers in using products and services efficiently, enhancing user experience. Achieved KPIs in call handling time and resolution satisfaction. Logged service tickets and provided timely updates to users.

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