Skills
Customer Support > Customer Service > Gorgias
2-5 Years
Customer Support > Customer Service > Payment Processing
2-5 Years
Customer Support > Ecommerce > Amazon?
1-2 Years
Marketing > Social Media Management > Facebook marketing
2-5 Years
E commerce - Shopify
2-5 Years
Experience highlights
Customer Service Specialists
Ecommerce - Shopify
·
May/2021
–
/
Inbound/outbound calls, chat, text, email support. General Assistance with order / website update / sales promotion etc
Customer Service Specialists
Ecommerce - Amazon CSS
·
May/2019
–
Present
Product Listing, CSS, data entry, order processing, shipping/returns/replacement
Customer Service Specialist
Convergys Phils
·
September/2012
–
Present
Customer Service for Credit Card inquires | Retail for special holidays. Voice/Chat/Email