General VA / Cust Care Specialist

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over seven years of experience in customer support, technical assistance, and virtual assistance, I am confident with my skills and proven track record of providing high-quality service to the team.

I'm proficient in English and have strong verbal communication skills in resolving issues for clients in a timely manner. My ability to analyze data, work under pressure, and deliver exceptional service has consistently contributed to achieving company goals and maintaining high client satisfaction levels.

Skills & Experience

Skills

Customer Service, Email Management, Microsoft Office literate 2-5 Years

Administrative Support 1-2 Years

Office and Administration > Computer Literacy, Speaking Skills 2-5 Years

Experience highlights

Virtual Assistant / Sales Executive

Blueprint · June/2023 – Present

• Processed loan applications for New Zealand clients, ensuring a smooth and efficient customer experience.
• Collaborated with team members to optimize sales strategies and improve client engagement.

Virtual Assistant - Email/Chat Customer Care

Staff Outsourcing Phils Inc · March/2020 – Present

• Managed live chat and email support for US-based clients in the decking materials industry.
• Addressed customer inquiries regarding products, orders, and shipping information.

Virutal Assistant - Technical Cust Care

TasksEveryday · March/2018 – Present

• Provided technical support and customer service for a US security camera product, handling calls and emails effectively.
• Ensured customer satisfaction by resolving issues promptly and accurately.

Customer Support Officer

Philam Outsourcing · November/2016 – Present

• Handled technical support calls and billing processes for an Australian telecommunications company.
• Developed solutions to customer issues, enhancing service quality and satisfaction.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In