Admin Assistant | Data Entry | Customer Support | CRM & Spreadsheet Management

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$4/hr

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Outline

Looking for Full-Time work (40 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

Detail-oriented professional with 14+ years of experience in customer service, administration, and accounting support.
Skilled in data entry, database management, and maintaining accurate financial and operational records. Experienced
with CRM system (Salesforce), accounting software (MYOB), and spreadsheet tools (Microsoft Excel and Google Sheets).
Known for strong organizational skills, attention to detail, and the ability to quickly learn new systems.

Skills & Experience

Skills

Data entry & database management 10+ Years

Administrative & Office Support 10+ Years

Documentation & Record Management 10+ Years

CRM management 1-2 Years

Spreadsheet Management 10+ Years

Accounts Receivable & Payable 5-10 Years

Customer Service & Client Support 5-10 Years

Payroll & Timesheet Processing 5-10 Years

Email & Phone Support 5-10 Years

Experience highlights

Associate - CS Phone

Sutherland Global Services · July/2024 – Present

Handled a high volume of inbound customer calls, providing prompt and professional assistance.

Resolved customer concerns by providing accurate information and appropriate solutions.

Documented customer interactions and case updates in internal systems.

Collaborated with internal departments to resolve complex customer issues.

Achieved individual and team performance targets while adhering to company policies and regulations.

Finance Specialist

Le Frank Ingredients Phils. Inc. · January/2016 – Present

Managed accounts receivable and accounts payable records and transactions.
Prepared invoices, delivery receipts, bank deposits, and internal company documentation.
Processed payroll timesheets, petty cash monitoring, and monthly government contributions.
Maintained and updated company database records and financial documentation.
Assisted with administrative support, warehouse inventory, and company events.

Accounting Staff

Choi Garden Seafood & Sharksfin Restaurant Corp. · September/2013 – Present

Maintained and updated employee database and company records.
Processed government registrations and identification requirements for newly hired employees.
Prepared employee timesheets and payroll calculations for contractual workers.
Managed monthly government contributions and employee incentive distributions.
Drafted internal correspondence including letters, emails, and memos.

Customer Service Staff

Cylix Technologies Inc. · December/2012 – Present

Monitored attendance records for technical staff and maintained documentation.
Responded to client inquiries regarding service operations through email communication.
Prepared delivery receipts and internal documentation for outgoing items.
Assisted with gathering materials for product demonstrations, servicing, and projects.
Verified cash reimbursements and participated in year-end inventory.

Administrative Assistant / Customer Service Associate

Tao Solutions, Inc. · May/2006 – Present

Managed backend administration and data updates for the company website contactinfoh
Responded to user inquiries through phone and email support.
Performed administrative duties including reception management and document preparation.
Handled accounts receivable, accounts payable, and daily bank reconciliation.
Processed payroll verification, salary distribution, and monthly government contributions.

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