Skills
Data Encoding, data entry
1-2 Years
Calendar /Scheduling
6 Months to 1 Year
Adminisrrative task
6 Months to 1 Year
Less than 6 Months
Website Content Management
Less than 6 Months
Microsoft Office Suite
2-5 Years
- Customer Service
1-2 Years
Email & calendar management
1-2 Years
Workflow Optimization
Less than 6 Months
Customer Support > Chat Support >Technical Support
Less than 6 Months
Go highlevel
Less than 6 Months
Google Workspace
1-2 Years
SEO >WordPress
Less than 6 Months
Data Entry / Documentation
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
IT Support Specialist (Trainee)
AltPos, Provision Systems Enterprises
·
June/2026
–
Present
Delivered Tier 1 technical and administrative support, troubleshooting hardware, software, and connectivity issues. Logged and resolved support tickets with accurate documentation.
WordPress & Blog Management Specialist
Freelance
·
March/2026
–
Present
Managed WordPress websites and landing pages, coordinated content updates, published SEO-optimized content, performed QA checks, and handled plugin/media updates independently.
Go HighLevel (GHL) CRM & Automation Specialist
Freelance
·
March/2026
–
Present
Administered CRM pipelines, contact records, and automated workflows for lead tracking. Built funnels, forms, landing pages, and supported client onboarding and calendar integrations.
Travel Account Trainee
Sutherland
·
January/2026
–
Present
Completed structured training in customer service protocols, booking systems, and reservation handling. Managed inquiries and reservation requests under simulated and live conditions.
Customer Service Representative
VXI Global
·
July/2024
–
Present
Provided customer support via email, chat, and phone, resolving billing and order-related concerns. Maintained accurate documentation while multitasking in high-volume environment.
