Customer Service/Virtual Assistant

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Reliable and results-driven professional with 6+ years of BPO experience supporting U.S. customers in hospitality and insurance. Skilled in customer service, high-volume communication, follow-ups, problem-solving, documentation, and handling time-sensitive tasks. Promoted to Trainer with experience in coaching and KPI monitoring. Highly adaptable, detail-oriented, tech-savvy, and quick to learn new systems and processes.

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Training & Development** Quality Assurance** Process Improvement** Customer Service Excellence** C Team Leadership 2-5 Years

Problem solving ,customer service, time management, attentive to detail 5-10 Years

Communication Adaptability Reliability Initiative Responsiveness Focus Professionalism Multitasking Engagement Patience 5-10 Years

Multi tasking , Detailed Oriented, Fast Learner, Organized, Customer Focus Mindset, Adaptable and Flexible 5-10 Years

Experience highlights

Underwriting Assistant

Driven Insurance Services · July/2025 – /

Customer Service Representative

Teleperformance · September/2019 – Present

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