Skills
Google ( Docs, Sheet, Slides, Forms, Meet), Microsoft Office (Word, Excel, Presentation), Canva, Capcut
2-5 Years
Data Encoding, data entry
1-2 Years
Customer Service - Call and Chat
2-5 Years
Administrative & Back-Office Support
1-2 Years
CRM (data entry, reporting & scheduling)
2-5 Years
Python Data Analysis (pandas, SciPy)
6 Months to 1 Year
1-2 Years
Account Management
1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
- Customer Service
1-2 Years
Client Communication
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Experience highlights
Customer Service Associate
Accenture Inc.
·
June/2025
–
Present
Managed high-volume client interactions handling billing, accounts, payments, orders and service requests. Navigated multiple systems to manage requests and maintain accurate records meeting performance and compliance standards.
Technical Support Representative
Valor Global Inc.
·
May/2023
–
Present
Managed high-volume client interactions via phone. Diagnosed and resolved complex technical issues with alarm systems. Managed client accounts, billing, payments and coordinated with onsite technicians for timely service.
