Outline
Looking for Full-Time work (8 hours/day) at $8/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
I have almost 6 years of experience in customer service, virtual assistance, appointment setting, and sales. I’ve handled phone, chat, and email support, helped customers with their concerns, followed up with leads, scheduled appointments, and assisted with sales conversations.
I’m experienced with tools like Gorgias, Shopify, Google Workspace, Notion, CRM systems, and other communication and admin tools. I’m also comfortable handling multiple tasks, staying organized, solving customer concerns, and communicating with different types of customers.
My strongest skills are customer service, communication, problem-solving, lead follow-up, appointment setting, and administrative support. I’m reliable, adaptable, and focused on making sure customers feel heard and properly assisted.
Skills & Experience
Skills
Experience highlights
coordinate interviews and candidate communication
manage job postings and candidate databases
support outsourcing through onboarding
manage inbound and outbound calls
coordinate customers and installers
track patient records across facilities
escalate tickets to the Development Team
make feature requests
make inbound and outbound calls
recommend suitable products
difficult issues, guide customers ordering online
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