Skills
Customer Support
10+ Years
Customer Support > Credit Repair
5-10 Years
Autocad
1-2 Years
MS Excel
10+ Years
MS Office
10+ Years
Compliance
10+ Years
Underwriting
5-10 Years
SAP Accounting
5-10 Years
- Customer Service
10+ Years
Collections
10+ Years
Credit Analysis
10+ Years
JIRA
2-5 Years
Loan Processing & Documentation
5-10 Years
Salesforce (CRM)
2-5 Years
Experience highlights
Underwriting Associate
Spring Financial Inc.
·
November/2025
–
/
Reviewed, submitted and approved loan applications. Created loan documents. Ensured compliance. Verified documents and references. Collaborated with Sales teams.
Junior Underwriter
Lightspeed Commerce
·
April/2023
–
Present
Conducted risk assessment on applications. Executed due diligence on sub-merchant applications. Collected supporting documentation. Maintained team relationships.
Senior Complaints Specialist
Wells Fargo EGS LLC
·
March/2021
–
Present
Researched complex credit card disputes. Handled regulatory complaints and fraud claims. Exercised independent judgment on financial remedies aligned with policies.
Credit Control Analyst 2
LSEG
·
September/2015
–
Present
Cash collection and invoicing. Debt and portfolio management. Investigated sales and billing disputes. Handled escalation processes and ensured data integrity.
Credit Specialist
Ingram Micro Shared Services - Philippines
·
January/2012
–
Present
Cash collection, invoicing, and accounts payable. Investigated sales and billing disputes. Handled credit management and escalation processes.
