Skills
Customer Support
5-10 Years
Real Estate > Short Term Rentals > Airbnb
2-5 Years
Guest Experience
2-5 Years
Experience highlights
Guest Experience Customer Support
Keys To Kelowna Properties
·
May/2021
–
Present
Coordinated and managed bookings, appointments, and property calendars to ensure timely
operations. ● Arranged accommodations and itineraries for guests, providing seamless travel experiences. ● Responded to emails, inquiries, and messages across multiple platforms, ensuring clear and
professional communication. ● Created and organized contracts through DocuSign, and maintained accurate records of internal
processes. ● Prepared and reconciled invoices in QuickBooks, monitored and updated the Squ