Skills
Adaptability
5-10 Years
Investigation
2-5 Years
Data Analysis
1-2 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Data Entry & Accuracy
2-5 Years
CRM > Salesforce
2-5 Years
Chat Support > Social Media Management
1-2 Years
Problem-Solving & Escalation Handling
5-10 Years
Time Management / Multitasking
5-10 Years
Microsoft Office / Google Workspace
5-10 Years
Email & Chat Communication
5-10 Years
Clear verbal & written communication, Inquiry handling (email, chat, phone), Data entry, Report preparation, Reliability & professionalism
5-10 Years
Calendar & Meeting Management
1-2 Years
Customer Service / Client Support
5-10 Years
*Administrative Support -
2-5 Years
Experience highlights
Administrative Assistant
Atty. Paul Salazar Law Firm
·
March/2025
–
Present
Calendar and meeting management, client communication, confidential records maintenance, legal document drafting, social media management, and office operations support.
Healthcare Advocate (AVANOS)
Helpware
·
April/2024
–
Present
Handle customer inquiries via calls and emails, process orders, track statuses, perform data entry, and coordinate order-related requests for timely processing.
Review Data Analyst (SAMSARA)
Helpware
·
March/2022
–
Present
Review AI-operated dashcam footage, identify and tag road violations, classify driver behavior, ensure accurate documentation of traffic incidents.
Email Support Representative (FAMEHOUSE)
Helpware
·
December/2021
–
Present
Project-based support for Universal Music Group, assisting Taylor Swift and various UMG artist fans with email inquiries.
SPA Receptionist
NUAT THAI SPA
·
June/2019
–
Present
Manage therapist schedules, monitor inventory, handle petty cash, record sales, and perform end-of-day cash reconciliation.
