GoHighLevel CRM & Customer Support Specialist

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi, I'm Marilou!

I help business owners stay on top of customer messages, organize their leads, and keep daily operations running smoothly.

With 3 years of experience in virtual assistance, I've handled customer inquiries, Shopify orders, CRM management, lead generation, and follow-ups. I'm hands-on with GoHighLevel, Shopify, Gorgias, Zendesk, LinkedIn outreach, and Google Workspace.

I understand how easily opportunities can be missed when messages pile up, leads aren't followed up, or customer records aren't updated. That's why I focus on clear communication, accurate records, and making sure important tasks don't fall through the cracks.

Whether it's helping customers, keeping a CRM organized, or reaching out to potential clients, I approach my work with consistency, attention to detail, and care.

I value honest communication, take ownership of my work, and believe that reliable support makes a real difference in a growing business.

Skills & Experience

Skills

lead generation specialist 2-5 Years

Social Media Management 6 Months to 1 Year

Customer Support » Email Support 1-2 Years

Go High Level CRM 1-2 Years

Calendar Management 1-2 Years

Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant 1-2 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 1-2 Years

Experience highlights

Customer Support / CRM Manager

Diabetic Cash Now · January/2026 – Present

Managed 30-50 customer and seller inquiries daily in GoHighLevel. Collected product information and supported quote reviews. Communicated with sellers, tracked quotes, and escalated pricing requests.

Executive Assistant

UE Printing & Products · October/2024 – Present

Managed client and supplier communication, appointments, and administrative tasks. Updated CRM records, tracked leads and follow-ups. Achieved 90% reduction in missed meetings through scheduling improvements.

LinkedIn Outreach Specialist

Win At Work · February/2024 – Present

Handled 1,000+ LinkedIn outreach messages weekly, tracked replies and maintained prospect records. Generated 400 qualified leads and increased webinar attendance within two weeks.

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