Assistant Property Manager

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Native

Professional Summary

Hi, I’m Sean. I have almost 5 years of experience as an Assistant Property Manager supporting U.S.-based property managers.

I help with daily operations so you can focus on growing your business.

Here’s what I can handle:

Tenant communication and inbox management
Maintenance coordination and follow-ups
Work order management (Buildium, AppFolio, Yardi)
Lease documents and tenant onboarding
Basic bookkeeping and rent tracking

I’m used to handling high-volume inquiries and making sure nothing falls through the cracks.

If you need someone reliable who understands property management systems and can work independently, I can help.

Skills & Experience

Skills

Data Entry 5-10 Years

Appointment Setting 5-10 Years

Calendar & Email Management 5-10 Years

Internet Research 5-10 Years

Customer Support (Call/Chat/Email) 5-10 Years

Experience highlights

Assistant Property Manager

Real Estate Opportunities, LLC · November/2022 – /

• Facilitate leasing for affordable housing units including tours, applications, and renewals.
• Monitor rent collections and enforce payment policies to maintain low delinquency rates.
• Assist in preparing financial reports and recertification notices.
• Coordinate property maintenance and repairs, reducing downtime by 15% through efficient vendor management.

Utiltiy Expert

Conservice · July/2022 – Present

• Managed and processed utility activation/deactivation reports for over 100 properties.
• Coordinated with 15+ vendors to ensure 100% accuracy in utility activation status.
• Resolved utility-related issues with a 95% success rate through phone and email communication.

• Streamlined reporting processes, decreasing tracking errors by 10% and improving efficiency.

Customer Service

Verizon · January/2020 – Present

• Provided multi-channel support via phone, email, and chat, efficiently handling 70- 100 daily inquiries.
• Successfully troubleshot and resolved 80% of customer issues on first contact, improving efficiency.
• Analyzed and escalated unresolved cases within a structured framework, ensuring timely resolution within 4 hours.

Customer Service

AT&T · November/2018 – Present

• Maintained and updated customer accounts, ensuring a 98% data accuracy rate.
• Delivered high-quality customer interactions, resolving 95% of inquiries on first contact to boost satisfaction.
• Developed a new tracking system that reduced customer escalation cases by 15%, improving workflow efficiency.

Customer Service

Safelink Wireless · July/2013 – Present

• Provided personalized support to customers across phone, email, and chat, achieving a 92% satisfaction rating.
• Conducted detailed troubleshooting, maintaining a 98% accuracy rate in data entry and issue resolution.
• Diagnosed and resolved 100% of reported equipment malfunctions within 24 hours, minimizing service disruptions.

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