Customer Service Representative with over two years of experience in healthcare, sales and retention, and food service accounts. Skilled in handling customer inquiries through phone, chat, email, and SMS while providing professional, empathetic, and efficient support. Experienced in benefit verification, claims and eligibility inquiries, order assistance, troubleshooting, sales, and customer retention. A fast learner with strong communication, problem-solving, multitasking, and customer relationship skills, committed to delivering excellent service and positive customer experiences.