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Mark Sheen H.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service Representative with over two years of experience in healthcare, sales and retention, and food service accounts. Skilled in handling customer inquiries through phone, chat, email, and SMS while providing professional, empathetic, and efficient support. Experienced in benefit verification, claims and eligibility inquiries, order assistance, troubleshooting, sales, and customer retention. A fast learner with strong communication, problem-solving, multitasking, and customer relationship skills, committed to delivering excellent service and positive customer experiences.

Skills & Experience

Skills

Customer Service Representative 1-2 Years

Experience highlights

Customer Service Representative
Harte Hanks · February/2026 – Present
Handled Customer concerns through, sms, web chat, email, and phone
Customer Service Representative
Concentrix · December/2024 – Present
Answers the Inquiries of Medical Service Provider through calls, and check the claim status.
Customer Service Representative
Sutherland Global · March/2024 – Present
Answer the inquiries of customer regarding with their Anti-Virus subscription, Handled Sales and customer retention through phone.
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