E-commerce Specialist/Entry Level Bookkeeper

Processing international orders for Japanese online shops. The job requires attention to detail, as it involves customer information such as credit cards, addresses, and items desired, including sizes, materials, and quantities.

Achievements:
* Successfully trained 9 interns in a span of 2 years.
* Successfully handled almost 300+ orders during sale seasons.
* Maintained the highest accuracy among team members by
minimizing mistakes

Processing orders from Shopee, TikTok, Lazada, and Shopify platforms, tracking inventory, and resolving customer issues.

The job requires technical skills, multitasking, and flexibility.

Successfully handled over 400 orders during peak periods such as holidays and sales events such as the Payday sale and 12.12 sale.

Managed the resale of a clothing product line across multiple online platforms, overseeing daily operations to ensure smooth and efficient workflows. Coordinated order processing and monitored shipments closely to guarantee accurate fulfillment and on-time delivery, contributing to a reliable customer experience.

Resolved customer inquiries, concerns, and disputes with a professional and customer-focused approach, consistently maintaining high satisfaction levels. This included clear communicat