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Cyril B.

Customer Support Specialist – Healthcare

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m skilled at delivering accurate information, resolving issues efficiently,and data entry platforms. I’m a fast learner and detail-oriented

Skills & Experience

Skills

Customer Support > Technical Support 2-5 Years
Gamer / computer technician / programmer 10+ Years
English Communication 10+ Years
Data Entry 10+ Years
Office and Administration > Data Analytics 10+ Years
Office and Administration > Microsoft Excel 5-10 Years
Google Workspace 10+ Years
Critical thinkimg and problem solving, Teamwork & collaboration, Oral & written communication,work ethics 2-5 Years

Experience highlights

Healthcare Executive
Omega Healthcare · September/2024 – /
Handled inbound calls related to patient inquiries, insurance claims, and account updates for a U.S.-based healthcare provider. Provided accurate information on insurance coverage, pre-authorizations, and billing concerns while ensuring compliance with HIPAA standards. Maintained a high level of professionalism and empathy in every interaction to ensure excellent patient experience.
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