Experience highlights
Audit Staff
Southeastasia Retail, Inc.
·
May/2024
–
Present
Conducted comprehensive audits of sales statements, ensuring compliance with regulatory standards and enhancing internal controls.
Consumer Care Advocate
Quantrics Enterprises, Inc.
·
March/2023
–
Present
Advocated for customer needs by providing expert guidance on product features and services, enhancing customer knowledge and satisfaction.
L2 Associate and Team Lead
ISTA Personnel Solutions, Inc.
·
July/2018
–
Present
Led a team of associates to streamline operational workflows for a healthcare campaign, ensuring timely project completion and full productivity.
Travel Consultant, Customer Care
IGT Solutions, Inc.
·
January/2017
–
Present
Provided expert guidance to customers in an airline industry, enhancing travel arrangements and ensuring a seamless booking experience.
Merchant Solutions Specialist
FIS Global Solutions, Inc.
·
May/2014
–
Present
Collaborated with cross-functional teams to enhance merchant onboarding processes, resulting in improved customer satisfaction and retention.
