Cleaning Business Operations Manager

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I’m an experienced Cleaning Business Operations Manager with about 1 year of experience supporting U.S.-based cleaning businesses. I specialize in the day-to-day operations that keep a cleaning company organized, responsive, and running smoothly.

My experience includes scheduling and coordinating cleaners, customer communication, handling calls, SMS and emails, lead follow-up, preparing quotes, onboarding cleaners, maintaining client and job information, and supporting daily operations. I also have experience assisting with social media and basic marketing tasks.

I’ve worked with BookingKoala, Jobber, and Google Workspace, and I’m comfortable learning new systems and adapting to different workflows. I’m organized, dependable, detail-oriented, and comfortable working independently while keeping communication clear with both clients and cleaning teams.

Skills & Experience

Skills

Data Entry 2-5 Years

Chat support 2-5 Years

Written Communication 2-5 Years

Appointment Scheduling & Coordination 2-5 Years

Jobber 2-5 Years

Customer service 2-5 Years

Google Suite 2-5 Years

Teamwork 2-5 Years

Administrative Works 2-5 Years

Staff Supervision 1-2 Years

Verbal Communication 2-5 Years

Experience highlights

Admin / Operations Manager

US Cleaning Company · July/2026 – /

Manages daily operations for residential and commercial cleaning services. Schedules appointments, supervises staff, handles customer inquiries. Utilizes Jobber for scheduling and job tracking.

Admin / Operations Manager

US Cleaning Company · June/2022 – Present

Managed daily operations for residential and commercial cleaning services. Scheduled appointments, coordinated team efficiency, supervised staff performance, maintained client relationships.

Customer Service Representative

Giant Arched Food Corporation · July/2021 – Present

Assisted customers with orders and inquiries. Operated POS systems for payment processing. Handled complaints professionally while maintaining positive customer experiences.

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