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Pearly Ann T.

Executive Assistant / Customer Support Representative / Virtual Executive Assistant

Verified
$15/hr

Outline

Looking for Full-Time work (10 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated and organized professional with a background in administration, customer service, and sales. Experienced in managing emails, coordinating with clients, maintaining records, and supporting daily office operations. Although new to remote executive assistance, I am highly adaptable, quick to learn new tools, and passionate about helping executives stay organized and productive. I am committed to delivering dependable, high-quality support and building long-term professional relationships.

Skills & Experience

Skills

Customer service 5-10 Years
Sales 5-10 Years
Microsoft Excel 5-10 Years
Administrative Support 2-5 Years
Customer Relationship Management (CRM) 5-10 Years
Calendar Management 2-5 Years

Experience highlights

Purchasing Manager/Executive Assistant
Hapi.Byte Network and Data Solution · January/2026 – /
As the Purchasing Manager, I sourced products and coordinated with suppliers from China as well as local suppliers in the Philippines to ensure quality, competitive pricing, and on-time deliveries. I prepared purchase orders, negotiated prices, monitored inventory, and followed up on shipments to keep operations running smoothly. In addition to my purchasing responsibilities, I also supported the CEO by managing the calendar, scheduling meetings, booking flights and accommodations and reports.
Billing Associate/Customer-Relation Associate
Medcare Hospital LLC-Dubai, UAE · June/2024 – Present
I verified patients' insurance coverage and benefits before treatment to ensure accurate billing. I processed insurance claims and coordinated with insurance providers to help avoid delays in payments. I also assisted patients with their billing and insurance concerns, explaining their coverage and charges in a clear and professional manner. I worked closely with different departments to resolve billing issues and ensure a smooth process while providing excellent customer service.
Receptionist/Membership Associate
Emirates Golf Club-Dubai,UAE · July/2023 – Present
I welcomed members and guests, including VIP clients, and made sure they had a smooth and enjoyable experience. I handled billing inquiries, processed payments, answered calls and emails, and assisted with administrative tasks such as organizing records and coordinating with different departments. I always aimed to provide excellent customer service while keeping the front desk organized and running efficiently.
Charter Sales Private Yacht
Xclusive Yachts Boat Charter LLC-Dubai,UAE · December/2021 – Present
I helped clients book private yacht experiences by understanding their needs and recommending the best options. I handled inquiries through calls, emails, and WhatsApp, prepared quotations, confirmed bookings, and coordinated with the operations team to ensure every charter went smoothly. I focused on providing excellent customer service, building long-term relationships, and achieving monthly sales targets.
Marketing Professional
Nissan Gallery Philippines · June/2019 – Present
I helped customers find the right Nissan vehicle by understanding their needs and budget. I explained the features and financing options, arranged test drives, and guided them throughout the purchasing process. I also followed up with clients, prepared sales documents, and worked to achieve monthly sales targets while ensuring every customer had a positive buying experience.
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