Customer Service

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service Representative with strong experience in customer support and appointment setting. Committed to providing excellent service.

Skills & Experience

Skills

Office and Administration 1-2 Years

Customer service 5-10 Years

Communication Skills 5-10 Years

Team Leader 1-2 Years

Appointment Setting Less than 6 Months

Document Specialist Less than 6 Months

Experience highlights

Customer Service

Ttec Lipa · October/2024 – Present

The real date was From October 2024 - April 2025
• Assisted customers with healthcare claims, eligibility, and benefits
• Explained coverage and resolved customer concerns
• Maintained accurate customer documentation

Customer Service

Afni Philippines · May/2024 – Present

May 2025 - October 2025
• Assisted customers with telecom account concerns and service inquiries
• Resolved billing, technical, and service issues
• Provided professional and efficient customer support

Document Specialist

Clipboard Health · November/2024 – Present

November 2025 - January 2026
• Provided email support to healthcare professionals regarding document submissions
• Reviewed and verified submitted documents for accuracy and compliance
• Responded to inquiries and resolved issues using Zendesk
• Maintained accurate records and ensured timely processing

Customer Service

Alorica Lipa · January/2022 – Present

Customer service professional with experience in food delivery support, financial services, and collections. Strong communication, problem-solving, and leadership skills with a proven track record of delivering excellent customer service.

Fixed Term Employee

Armed Forces and Police Mutual Benefit Association, Incorporated · January/2022 – Present

Provided administrative and customer service support
Assisted clients with inquiries and account-related concerns
Maintained records and ensured accurate documentation

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