Executive Assistant, Administrative Assistance, Social Media Marketing

Hi! My name is Glenn Kersey Manguiat. With over a decade of hands-on experience across customer service, team coordination, and detailed administrative tracking, I am excited to apply for the Customer Service Representative and Dispatcher role.
Throughout my career, including six years as a Casino Dealer at Okada Manila and four years as an Assistant Restaurant Manager, I’ve honed a calm, clear, and warm spoken English voice. I excel at converting incoming calls into booked appointments, handling schedule updates, and resolving real-time conflicts without getting flustered. As an Administrative Officer in real estate, I managed transaction deadlines and appointment calendars with high accuracy. I am also comfortable making outbound calls to follow up on leads or reach out to potential business partners.
I am highly proficient in platforms like Google Workspace, Microsoft 365, Trello, and contactinfohLog in to see contact information or sign up, and I adapt quickly to new dispatch and CRM software.