Skills
Excel / Data Analysis
2-5 Years
Customer Service Operations
5-10 Years
Workforce Management
2-5 Years
Problem solving
5-10 Years
Root cause analysis
2-5 Years
Experience highlights
Customer Service Analyst
Accenture
·
February/2024
–
/
Customer Service Representative
Alorica Philippines
·
November/2023
–
Present
Workforce Capacity Planner
TaskUs
·
February/2022
–
Present
Workforce Real-Time Analyst
Concentrix
·
February/2016
–
Present
Technical Support Representative
Concentrix
·
February/2014
–
Present