Administrative Virtual Assistant | Home Service Business Support | Social Media Management

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Running a home service business means juggling customers, follow-ups, scheduling, admin tasks, and social media, all while managing the actual work in the field. I’m Arabelle, a Social Media Manager and Administrative Virtual Assistant who helps keep those important tasks organized and moving forward. With 3 years of U.S.-based customer support experience, I provide reliable support with lead tracking, customer follow-ups, scheduling, CRM updates, payments, data entry, and social media management. I’m familiar with Jobber, Google Workspace, Salesforce, Canva, CapCut, Notion, Microsoft Office, Genesys, and RingCentral.

Skills & Experience

Skills

Customer Service - Call and Chat 2-5 Years

Invoice & Payment Processing 2-5 Years

CRM & lead tracking 2-5 Years

Social Media Managment 6 Months to 1 Year

Administration > Administrative Support 2-5 Years

Customer Support 2-5 Years

Scheduling & Calendar Management 1-2 Years

Jobber 6 Months to 1 Year

Email & Client Communication 2-5 Years

CRM management 2-5 Years

Accounting > Accounts Payable > Billing Support 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

CRM > Salesforce 2-5 Years

Inbound & Outbound Calls 2-5 Years

Experience highlights

Payment Representative / Customer Service Representative

Foundever · December/2023 – /

Handle 50+ daily customer inquiries via phone/email. Manage 100-120 accounts daily including payment processing, updates, billing resolution. Research and verify accounts. Conduct follow-ups on outstanding balances and unresolved concerns. Maintain accurate records in CRM while handling confidential financial data.

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