Skills
Customer Support
2-5 Years
Marketing > Social Media Management
2-5 Years
Office and Administration > Microsoft Word
10+ Years
Influencer Research and Outreach
2-5 Years
Experience highlights
Sportsbook Risk Analyst
SkyCity (BetEast)
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July/2023
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- Responsible for trading pre-match and in-running sports events, ensuring accurate pricing and effective risk management
- Answers sports-related customer service queries and resolves complaints promptly
- Monitors betting activities, analyzes customer patterns, and prepares daily reports
- Handles settlements, escalations, and provides operational support
Social Media Operator
Bilzar
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July/2021
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/
- Identifies and generates qualified leads and influencers to support brand growth
- Manages email outreach and coordinates influencer and brand ambassador campaigns
- Creates, schedules, and publishes content to grow brand presence and engagement
- Assists in developing email marketing and funnel strategies to support sales and engagement goals
- Maintains and updates outreach and content databases to ensure accurate tracking and reporting
Risk Analyst
Sportserve (Bayview Technologies, Inc.)
·
July/2016
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Present
- Managed betting markets, performed risk management, and priced matches across sports
- Monitored real-time events, analyzed market trends, and identified suspicious activities
- Created fixtures, updated databases, and supported system testing
- Communicated effectively with superiors to make informed trading decisions in a time-critical environment
- Answered sports-related customer service queries
- Developed and updated databases