Operations

Verified

$20/hr

Message Bookmark

Outline

Looking for Freelance work (4 hours/day) at $20/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a dedicated and detail-oriented professional with a proven track record in customer support, known for my ability to effectively manage tasks.

Skills & Experience

Skills

Coaching 5-10 Years

Office & Administration > Customer Service 10+ Years

Operations Management 2-5 Years

Operations Performance management 2-5 Years

Experience highlights

Operations Manager

Concentrix Philippines · May/2022 – /

Specialist

Concentrix Philippines · January/2021 – Present

Implements Leadership Academy Tactics and integrates it into ongoing process and product updates by observing and providing feedback on these tactics at a high proficient level. Coaches and develops leadership to sustain effective and consistent Leadership Academy execution that exceeds expectations.

Supports onboarding of new and existing leaders in using Leadership Academy to achieve results.

Team Leader

Concentrix Philippines · September/2016 – Present

Responsible for the day-to-day supervision of direct reports including work and attendance monitoring in accordance with organization policy and applicable legal requirements.

Delivers consistent customer management excellence and ensures all direct reports are meeting or exceeding contractual Key Performance Indicators (KPI) and financial expectations Conducts behavior-based deep dive analysis to be used for team- and site-level action planning critical to the success of the program.

Customer Service Representative

Concentrix Philippines · July/2013 – Present

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In