IT Support

Verified

$5/hr

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Outline

Looking for Freelance work (12 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Information Technology experienced from manufacturing, education, IT., and Transport. Well-versed in handling team, customers, work and business-oriented person and a good team player.

Skills & Experience

Experience highlights

IT Administrator

Al Raha Taxi LLC · April/2016 – Present

IT Administrator
o Build Company IT Infrastructure required for the ERP (Orbits designed for Taxi Company in U.A.E. using Oracle Database).
o Ensure 100% backup and recoverability of User Data and Servers Across all offices of Al Raha Taxi.
o Implement IT Policy to ensure no unauthorized access and audit-ability to physical and network resources (Server room, Wifi, LAN, Phone, Media, and Licenses).
o Users Backend Support for ERP System.
o Maintain in-house Data center ensure service availabilit

Senior M.I.S. Administrator

Risingtide Mobile Entertainment · April/2011 – Present

Senior M.I.S. Administrator - Main functions are to manage the system administration works below:
o Ensure no more than 1% unplanned downtime during office hour for Internet, Network, Lease line to colocation (data Center) and provide automated reporting and sms alerts.
o Ensure 100% backup and recoverability of User Data entrusted to MIS.
o Implement MIS Policy to ensure no unauthorized access and audit-ability to physical and network resources (Server room, Wifi, LAN, Phone, Media, and License

M. I. S. Officer

Ferrotech Steel Corporation · April/2007 – Present

o Management of Companies IT Infrastructure
o Maintain office connectivity and Colocation
o Traffic Management Inbound and Outbound, VPN and Web Portal
o Monitor and Audit ability to all office software license.
o Server management, backup and recovery procedure.
o Back end Support for Support Peachtree accounting software and Payplus Payroll System
o Maintenance for official company website
o Daily Task Monitoring for all MIS Staff
o Perform other non-IT related duties as required

I. T. Specialist

MMLDC Foundation Inc. · November/2003 – Present

o Back end User Support for an Internal and External User.
o Responsible for the Network and System Stability within the company premises.
o Maintain all the I. T. equipment of the Center.
o Monitoring and updating all software using available resources in the Net.
o Developing System used by the Center such as Database Inventory using the Microsoft Access 2003 Food and Beverage Database System.
o Video and Audio Editing using some advance tools and software used, such as Pinnacle Studio 9

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