Skills
Customer service
6 Months to 1 Year
Detail-Oriented
5-10 Years
Technical troubleshooting
6 Months to 1 Year
Communication (Verbal and Written)
5-10 Years
Experience highlights
Virtual Assistant
Ideas Unlimited
·
August/2024
–
/
Served as the primary liaison with suppliers, negotiating terms, placing and tracking orders, and ensuring timely, quality delivery. Managed communications with clients and suppliers, providing regular updates and securing necessary approvals. Conducted detailed product research and maintained organized digital records to support project objectives and streamline operations.
IT Support Specialist
TechHubCorp
·
November/2022
–
Present
Resolved technical issues across multiple systems and applications for customers and end-users in various time zones. Assisted customers in identifying problems, explaining solutions, and restoring functionality while managing high call volumes. Installed and configured operating systems and software to set up workstations and ensure smooth operation.
Dental Assistant/Receptionist
J&J Dental Clinic
·
March/2014
–
Present
Scheduled patient appointments and managed treatment records in the database, ensuring accurate and timely documentation. Prepared invoices, handled inventory, and coordinated with suppliers to maintain necessary stock levels. Assisted the dentist during treatments, providing support to ensure efficient and high-quality patient care.
