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Gracel U.

Administrative & Operations Virtual Assistant | Executive Support | CRM & Client Management

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I help busy clients stay organized, save time, and get their day-to-day tasks done efficiently. With my background in banking, administration, and customer service, I’m used to handling documents, data, client concerns, and time-sensitive tasks with care and attention to detail.

While I’m still growing my experience as a VA, I’m a fast learner, reliable, and easy to work with. I can assist with administrative tasks, data entry, email and file management, customer support, research, and other tasks that help keep your business running smoothly.

My goal is simple: take tasks off your plate, keep things organized, and give you more time to focus on growing your business.

Skills & Experience

Skills

Customer service 6 Months to 1 Year
Attention to detail 6 Months to 1 Year
Problem -Solving Skills 6 Months to 1 Year
Data entry , Email and calendar management Scheduling appointments and meetings , file organization ,Travel planning and coordination 6 Months to 1 Year
Administration > Administrative Support 6 Months to 1 Year
Canva - Graphic Design 6 Months to 1 Year
1-2 Years
Web Design 1-2 Years
Project Coordination 1-2 Years
GOHIGHLEVEL Less than 6 Months
- Customer Service 2-5 Years
Client Management 2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years
UI UX Design 1-2 Years
SEO >WordPress 1-2 Years

Experience highlights

Graphics Designer
Brilliant Assure · March/2026 – Present
Web Designer / UI/UX & WordPress Assistant
BrilliantAssure Virtual Services · January/2026 – Present
Coordinated concurrent client projects, managed GoHighLevel CRM, domain setup, and provided communication support. Prepared marketing materials and resolved website issues for multiple accounts.
Bank Teller
Metropolitan Bank & Trust Company (Metrobank) · January/2026 – Present
Managed high-volume daily transactions, maintained transaction records, handled confidential information, resolved client inquiries, and achieved 100% cash balancing accuracy.
Administrative Intern
Cantilan Bank Incorporated · January/2026 – Present
Supported HR and administrative functions including data entry, document filing, records management, and report preparation. Maintained organized filing systems.
Bank Teller
Metrobank Trust and Company · February/2025 – Present
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