AI Automation Specialist | Social Media & Content Strategist

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I help businesses save time and grow their online presence by combining two things most people treat separately: automation and content. On the automation side, I build chatbots, workflow scripts, and API integrations that eliminate repetitive manual work from lead qualification to auto-responders to data handling. On the content side, I manage and grow social media accounts across Instagram, TikTok, LinkedIn, and Reddit, using AI tools daily to produce content, plan strategy, and keep engagement consistent without losing a human voice.

I have a technical foundation (BSIT, with hands-on coding in PHP, JavaScript, Python, and MySQL) paired with real customer-facing experience including a 98 QA score in previous customer service work so I bring both precision and people-skills to everything I take on.

Currently building hands-on experience in GoHighLevel (GHL) and expanding into CRM/marketing automation systems, with a goal of helping businesses run leaner, smarter operations end

Skills & Experience

Skills

Social Media Management 1-2 Years

Automation > GHL 6 Months to 1 Year

Marketing > Social Media Management > Meta Business Suite 1-2 Years

Less than 6 Months

Php 1-2 Years

MySQL 1-2 Years

Javascript 1-2 Years

Python 1-2 Years

Content Strategy 1-2 Years

HTML & CSS 1-2 Years

- Customer Service 2-5 Years

Chat Support > Social Media Management 1-2 Years

API Integration 1-2 Years

Chatbot Development 1-2 Years

Workflow Automation 1-2 Years

Experience highlights

AI Automation Specialist & Content Creator

Freelance · August/2025 – /

Chatbot development, workflow automation with OpenAI Codex, API integration, and AI content production for client campaigns across social platforms.

Social Media Virtual Assistant

Freelance · August/2024 – Present

Managed multiple social media accounts across Instagram, TikTok, LinkedIn, Threads, Reddit. Content strategy, scheduling, audience engagement, and trend research.

CSR – Optimum

Virtual Staffing Solutions · March/2024 – Present

Customer service for cable and internet services. Handled billing inquiries, appointment scheduling, and troubleshooting. Achieved 98 QA score.

CSR – Medicare

Virtual Staffing Solutions · July/2022 – Present

Distributed COVID-19 test kits to eligible Medicare Part B beneficiaries, maintained accurate records and ensured equitable healthcare access.

CSR – United Airlines

Wipro (BPO) · January/2022 – Present

Full passenger services including check-in, ticketing, baggage handling, and special needs accommodation in high-pressure situations.

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