Customer Service Representative | General Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a versatile and experienced freelancer with a strong commitment to excellence and a personal touch. Hire me!

Skills & Experience

Skills

Customer Support > Chat Support > Email > Outbound sales > Inbound sales , Appointment Setting, Calendar Management, General Admin Task 5-10 Years

Experience highlights

Technical/Sales Support Representative

Results Cx · March/2021 – /

Extensive knowledge of computers software and hardware, and
techniques to troubleshoot and resolve service issues.
Critical thinking and problem-solving abilities to provide
exceptional customer service for cable, internet and telephone customer in COMCAST.

Lead Generation Specialist

LEGALMATCH · July/2019 – Present

Generating high quality leads to get Lawyers who takes on new cases or do legal representation.
Legal marketing services provide member lawyers with an excellent lead generation system to ensure a steady flow of local clients

Inside Sales Agent/ Real Estate Appointment Setter

GLOBAL VIRTUAL ASSISTANT Co · August/2017 – Present

Do daily administrative tasks and schedules.
Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements.

ESL Teacher

51 TALK · November/2016 – Present

Utilize my expertise in language instruction, lesson planning, and classroom management.
Contribute to student success as an ESL teacher by utilizing my strong communication skills and creative approach for Chinese Students

Customer Service Representative / Chat Customer Support

ePERFORMAX CONTACT CENTER · June/2013 – Present

Responds promptly and answered/resolved customer inquiries and complaints through email and inbound support for EBAY NACS.
Managed customers database accounts, performed customer verification and processed applications, orders and requests.

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