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Claudine S.

Virtual Assistant

Verified
$5/hr
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Outline

Looking for Part-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I can help with answering customer questions, scheduling, data entry, email support, and more. My goal is always to make work easier for clients.

Skills & Experience

Skills

Good communication skills 2-5 Years
Self motivated, Strong work ethic, Honest, Teamwork, Good customer service, Good communication skills, Computer literate, 2-5 Years
Organizational Skills, flexible and quick learner 2-5 Years

Experience highlights

Virtual Assistant
eData Services Philippines Inc. · February/2024 – Present
Perform various administrative task such as insurance verification and authorization.
• Patient data entry and database management
• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Answered and screened calls to provide information, schedule appointments and take detailed messages.
Virtual Assistant
eData Services Philippines Inc. · February/2024 – Present
Perform various administrative task such as insurance verification and authorization.
• Patient data entry and database management
• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Answered and screened calls to provide information, schedule appointments and take detailed messages.
Customer Service Representative
Carelon Global Solution Philippines · August/2023 – Present
Handling a large volume of inbound and outbound calls for hospital, medical
offices, clinics, insurance companies, and nursing homes
Customer Service Representative
Concentrix · August/2022 – Present
Resolves product or service problems by clarifying the customer's complaint
determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Customer Service Representative
Alorica Clark Philippines · March/2021 – Present
• Speaking to customers about new charges
• Handling customer's complaints
• Maintaining customer records by updating their account information.
• Recommending potential products and services suits a customer needs .
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