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GEPSY E.

Behavioral Health Admin Assistant/Care Navigator

Verified
$8/hr

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

I am an experienced Remote Administrative Assistant and Care Navigator with over a year of experience supporting a U.S.-based behavioral healthcare organization. I specialize in referral processing, client coordination, scheduling, phone screenings, insurance verification, medical records management, data entry, and email communication.

I am proficient in ClinicTracker, Microsoft Teams, Microsoft Office, Google Workspace, Excel, and Hubstaff, and I work with strong attention to detail and HIPAA compliance.

I am dependable, organized, and able to manage multiple priorities independently while communicating professionally with clients and healthcare teams. I am seeking a long-term, part-time remote role where I can apply my administrative and healthcare support skills.

Skills & Experience

Skills

Virtual Assistance 5-10 Years
Referral coordinator 1-2 Years
Healthcare Administration 2-5 Years
Care Coordination Support 1-2 Years
Administration > Administrative Support 1-2 Years

Experience highlights

Admin/Care Navigator / Behavioral Health Technician
Remote Raven- Assigned to Arizona Center for Change · January/2025 – /
Process and review behavioral health referrals for completeness and accuracy.
Conduct phone screenings and gather relevant information before client intake.
Coordinate virtual and in-office appointments with clients and clinical staff.
Communicate with clients, case managers, referral sources, clinicians, and insurance representatives.
Verify insurance information and follow up on missing referral documents.
Collect, review, organize, upload, and securely submit medical records.
Maintain accurat
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